Answers to all your questions!

How far in advance should I book my move?

We recommend booking your move at least two weeks in advance to ensure availability. However, we will do our best to accommodate last-minute requests.

What items are you unable to transport?

We cannot transport hazardous materials, perishable foods, and pets. For specific concerns, please ask for guidance on your unique items.

How do you ensure the safety of my belongings during the move?

Our professional team uses high-quality packing materials and techniques to secure your items. We also offer comprehensive insurance options for added peace of mind.

Can I change my moving date after booking?

Yes, you can modify your moving date up to 48 hours before your scheduled move without any additional fees. Just contact our support team to make the changes.

Do you offer packing services?

Yes, we offer full packing and unpacking services. Our team will handle your items with care and ensure they are securely packed for the move.

What areas do you cover?

We provide moving services across the entire UK, from major cities to rural areas aswell as European moves.

How do you calculate moving costs?

Moving costs are calculated based on the distance, size of the move, and any additional services required. Contact us for a detailed quote.

Do you provide moving supplies?

Yes, we offer a range of moving supplies, including boxes, packing tape, and bubble wrap. You can purchase these items directly from us.

What should I do with my valuables during the move?

We recommend transporting valuable items, such as jewelry and important documents, personally for added security.

Can I track my move in real-time?

While we do not offer real-time tracking, our team will keep you updated on the progress of your move and provide estimated arrival times.

Do you move pianos and other large items?

Yes, we have the expertise and equipment to move pianos and other large, heavy items safely.

What happens if my belongings are damaged during the move?

In the rare event of damage, we offer insurance options to cover your items. Please report any damages immediately so we can address them promptly.

Can I get a same-day move?

Same-day moves are subject to availability. Please contact us as soon as possible to check for availability and make arrangements.

Do you provide international moving services?

Yes, we offer international moving services to various destinations. Contact us for more details and a customized quote.

How do I prepare my appliances for moving?

Ensure all appliances are clean and disconnected before the move. Refer to the user manuals for specific moving instructions.

Do you offer storage solutions?

Yes, we provide short-term and long-term storage solutions. Contact us for more information and pricing.

What should I do if I need to move during bad weather?

We are prepared to move in all weather conditions. However, if severe weather poses a risk, we will work with you to reschedule the move.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, bank transfers, and cash. Payment details will be provided during the booking process.

Can I get a binding quote?

Yes, we offer binding quotes based on an in-home estimate or a detailed inventory list provided by you.

How long will my move take?

The duration of your move depends on the size and distance. Our team will provide an estimated timeline during the booking process.

If you have any other questions, please don’t hesitate to contact us at: info@britishremoval.com and we will answer ASAP!