Privacy Policy for British Removal
Last Updated: 2024-11-10
At British Removal, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, Britishremoval.com.
By using our website, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We may collect and process the following types of personal data:
a. Personal Data You Provide
•Name, email address, and phone number (when you fill out our contact form).
•Any additional information you voluntarily provide in communications with us.
b. Automatically Collected Data
•IP address, browser type, operating system, and browsing behavior (collected via cookies and similar tracking technologies like Google Analytics).
•Information about how you use our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
•To respond to inquiries submitted via the contact form.
•To provide information or services requested by you.
•To improve our website’s functionality and content.
•To analyze website traffic and user behavior using tools such as Google Analytics.
•To run advertising campaigns using Google Ads.
•To comply with legal obligations or enforce our terms of service.
3. Lawful Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases for processing your data:
•Consent: You give us explicit consent when you submit your personal information via our contact form.
•Legitimate Interests: For improving our website, understanding user behavior, and running advertising campaigns.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
•Service Providers: Such as website hosting providers, analytics tools (e.g., Google Analytics), and advertising platforms (e.g., Google Ads).
•Legal Authorities: If required to comply with legal obligations or protect our rights.
Third-party services like Google Analytics and Google Ads process your data in accordance with their own privacy policies. We recommend reviewing their policies for further information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These may include:
•Essential Cookies: Necessary for the basic functionality of the website.
•Analytics Cookies: To collect information about how visitors use the website (via Google Analytics).
•Advertising Cookies: To serve relevant ads on Google and other platforms.
Cookie Consent
When you first visit our website, you will see a cookie banner asking for your consent to use non-essential cookies. You can manage your preferences or revoke consent at any time via your browser settings or the cookie settings link on our website.
6. How We Protect Your Data
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:
•Secure website hosting.
•Encryption of data where applicable.
•Regular review of our security measures.
However, no data transmission over the internet can be guaranteed as 100% secure. You use our website at your own risk.
7. Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
•Inquiry data: Retained for up to 12 months after the inquiry is resolved.
•Analytics and advertising data: Retained according to Google’s retention policies.
8. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
•Access: Request a copy of the personal data we hold about you.
•Correction: Request corrections to inaccurate or incomplete data.
•Deletion: Request the deletion of your personal data, subject to legal requirements.
•Restriction: Request the restriction of processing under certain circumstances.
•Data Portability: Receive a copy of your data in a structured format.
•Objection: Object to data processing based on legitimate interests.
•Withdraw Consent: Where processing is based on consent, withdraw consent at any time.
To exercise these rights, contact us at info@britishremoval.com or call 0330 043 8831.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
British Removal
Address: 27 Oldcastle Avenue, Guilsfield SY21 9PA
Email: info@britishremoval.com
Phone: 0330 043 8831
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Last Updated” date at the top of this page indicates the most recent revision. Significant changes will be communicated via the website.
12. Complaints
If you believe your data has been mishandled, you can file a complaint with the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113
